A decade of experience in product leadership, driving innovation and growth across multiple industries.
Senior Product Manager
Jan 2025 – Present
Led the end-to-end development of cross-border remittance solutions, improving transaction speed by 40% and increasing user retention by 30%.
Optimized pricing and fee structures using data analytics, resulting in a 15% increase in revenue and improved customer acquisition.
Implemented a robust KYC and fraud detection framework, reducing fraudulent transactions by 25% and enhancing compliance with regulatory standards.
Spearheaded the integration of new payment channels, expanding market reach and driving a 20% increase in transaction volume within six months.
Conducted extensive user research and A/B testing, leading to product enhancements that improved conversion rates by 35% and reduced customer support inquiries.
Senior Product Manager (Contract)
Aug 2024 – Jan 2025
Led the development of a core switching and processing product that improved transaction processing efficiency.
Directed the development and implementation of a robust fraud detection mechanism within the payment infrastructure.
Built a payment gateway product and leveraged business collections.
Built GoGo Pay, a mobile digital banking platform driving user adoption and market growth.
Product Manager
May 2023 – Dec 2023
Achieved a remarkable 13% revenue growth by implementing strategic product initiatives.
Led comprehensive market research efforts, resulting in a 20% surge in customer acquisition.
Successfully optimized pricing strategies, leading to a 15% increase in average revenue per user.
Streamlined collaboration between engineering, design, and marketing teams, reducing time-to-market by 30% for new features.
Product Manager
Dec 2021 – Jul 2023
Led the development of a core switching and processing product that improved transaction processing efficiency.
Directed the development and implementation of a robust fraud detection mechanism within the payment infrastructure.
Built a payment gateway product and leveraged business collections.
Built GoGo Pay, a mobile digital banking platform driving user adoption and market growth.
May 2019 – Dec 2021
Product Manager
Launched and expanded inter-city and micro-mobility categories, achieving significant growth in operations and revenue.
Led supply acquisition and onboarding of 2,000+ drivers across six cities while managing fraud analytics.
Grew local city operations by 181% in 24 months.
Successfully managed fraud analytics, preventing losses of over $2.5M.
May 2017 – Jan 2019
Product Operations Manager
Effectively managed over 6,000 merchant accounts concurrently.
Trained over 150 warehouse agents on sales and account management processes to reduce process lags and enhance performance, efficiency, and profitability.
Decreased vendor pricing, improved processes, and reduced redundancies through redesigning warehouse operational process.
Decreased product defects by 6% by implementing quality assurance guidelines.
Other Experience
Additional projects and roles I've taken on to expand my expertise.
Product Owner
Jan 2024 - Dec 2024
Spearheaded the end-to-end development of Luupli V1 Wallet & Payments MVP, defining wallet flow and payout request features, resulting in a 25% improvement in user adoption.
Led cross-functional collaboration between engineering, design, and business teams to build a scalable payments infrastructure, reducing transaction processing time by 30%.
Developed and executed a data-driven product roadmap, aligning stakeholder priorities and achieving the on-time launch of core wallet and payment functionalities.
Optimized payment flows and user onboarding, increasing conversion rates by 25% and reducing user drop-off during transactions.
Conducted market research and competitive analysis to inform product strategy, leading to the successful differentiation of Luupli’s payment offerings in a competitive market.
Stealth Startup (AI Project)
Product Lead
Jan 2024 - Dec 2024
Championed the formation of dynamic cross-functional teams, propelling rapid company expansion from a core technical team of three to a robust workforce of 21 individuals within nine months.
Orchestrated the creation of an innovative AI solution, driving a remarkable 55% surge in user engagement and a substantial 13% revenue growth within a four-month beta phase.
Spearheaded the development of a pioneering edtech platform in the US, yielding a notable 44% spike in user engagement and a solid 6% revenue growth during the initial four-month beta period.
Strategically streamlined organizational operations, delivering an impressive $80,000 annual reduction in overhead costs through meticulous resource allocation and process enhancements.