Portfolio

My professional journey and achievements

Experience & Expertise

A decade of experience in product leadership, driving innovation and
growth across multiple industries.

Senior Product Manager

Jan 2025 – Present

  • Led the end-to-end development of cross-border remittance solutions, improving transaction speed by 40% and increasing user retention by 30%.
  • Optimized pricing and fee structures using data analytics, resulting in a 15% increase in revenue and improved customer acquisition.
  • Implemented a robust KYC and fraud detection framework, reducing fraudulent transactions by 25% and enhancing compliance with regulatory standards.
  • Spearheaded the integration of new payment channels, expanding market reach and driving a 20% increase in transaction volume within six months.
  • Conducted extensive user research and A/B testing, leading to product enhancements that improved conversion rates by 35% and reduced customer support inquiries.
 

Senior Product Manager (Contract)

Aug 2024 – Jan 2025

  • Led the development of a core switching and processing product that improved transaction processing efficiency.
  • Directed the development and implementation of a robust fraud detection mechanism within the payment infrastructure.
  • Built a payment gateway product and leveraged business collections.
  • Built GoGo Pay, a mobile digital banking platform driving user adoption and market growth.
 

Product Manager

May 2023 – Dec 2023

  • Achieved a remarkable 13% revenue growth by implementing strategic product initiatives.
  • Led comprehensive market research efforts, resulting in a 20% surge in customer acquisition.
  • Successfully optimized pricing strategies, leading to a 15% increase in average revenue per user.
  • Streamlined collaboration between engineering, design, and marketing teams, reducing time-to-market by 30% for new features.

Product Manager

Dec 2021 – Jul 2023

  • Led the development of a core switching and processing product that improved transaction processing efficiency.
  • Directed the development and implementation of a robust fraud detection mechanism within the payment infrastructure.
  • Built a payment gateway product and leveraged business collections.
  • Built GoGo Pay, a mobile digital banking platform driving user adoption and market growth.
 

May 2019 – Dec 2021

Product Manager

  • Launched and expanded inter-city and micro-mobility categories, achieving significant growth in operations and revenue.
  • Led supply acquisition and onboarding of 2,000+ drivers across six cities while managing fraud analytics.
  • Grew local city operations by 181% in 24 months.
  • Successfully managed fraud analytics, preventing losses of over $2.5M.

May 2017 – Jan 2019

Product Operations Manager

  • Effectively managed over 6,000 merchant accounts concurrently.
  • Trained over 150 warehouse agents on sales and account management processes to reduce process lags and enhance performance, efficiency, and profitability.
  • Decreased vendor pricing, improved processes, and reduced redundancies through redesigning warehouse operational process.
  • Decreased product defects by 6% by implementing quality assurance guidelines.

Other Experience

Additional projects and roles I've taken on to expand my expertise.

Product Owner

Jan 2024 - Dec 2024

  • Spearheaded the end-to-end development of Luupli V1 Wallet & Payments MVP, defining wallet flow and payout request features, resulting in a 25% improvement in user adoption.
  • Led cross-functional collaboration between engineering, design, and business teams to build a scalable payments infrastructure, reducing transaction processing time by 30%.
  • Developed and executed a data-driven product roadmap, aligning stakeholder priorities and achieving the on-time launch of core wallet and payment functionalities.
  • Optimized payment flows and user onboarding, increasing conversion rates by 25% and reducing user drop-off during transactions.
  • Conducted market research and competitive analysis to inform product strategy, leading to the successful differentiation of Luupli’s payment offerings in a competitive market.

Stealth Startup (AI Project)

Product Lead

Jan 2024 - Dec 2024

  • Championed the formation of dynamic cross-functional teams, propelling rapid company expansion from a core technical team of three to a robust workforce of 21 individuals within nine months.
  • Orchestrated the creation of an innovative AI solution, driving a remarkable 55% surge in user engagement and a substantial 13% revenue growth within a four-month beta phase.
  • Spearheaded the development of a pioneering edtech platform in the US, yielding a notable 44% spike in user engagement and a solid 6% revenue growth during the initial four-month beta period.
  • Strategically streamlined organizational operations, delivering an impressive $80,000 annual reduction in overhead costs through meticulous resource allocation and process enhancements.